From Signed Contract to Successful Completion
Streamlining Client Communication and Project Management
Speaker: Katie Decker-Erickson, Success by Design
You’ve landed the client—now what? Successfully managing a project after the contract is signed requires clear communication, strategic organization, and proactive client engagement. In this session, we’ll walk through a seamless, repeatable process for onboarding, running, and offboarding projects that keeps clients informed, addresses scope creep, and ensures a stress-free workflow for you.
Learn how to set healthy boundaries, streamline weekly updates, and build long-term client relationships—all while keeping your projects on track and your sanity intact. Whether you work on a lump-sum or hourly basis, you’ll also discover how to integrate photography costs upfront so you can showcase your work without last-minute negotiations.